Terms & Conditions
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By booking a class, private session or event with Alison Foster Yoga you are entering into a contract which has the following conditions:
Alison Foster Yoga is not liable for any costs incurred due to cancellation or changes caused by unforeseen events (weather, loss of venue or facilities, acts of God, or any event beyond our control) It is expected that adequate insurance is taken out by the client to cover them for losses that may occur.
If Alison Foster Yoga chooses to cancel an event then any monies paid will be returned.
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By joining Alison Foster Yoga you confirm that you are physically fit.
Clients are responsible to ensure they disclose any medical conditions or injuries (including mental health conditions) to Alison Foster Yoga. A form detailing your activity readiness and waiver will need to be completed before the first session.
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Alison Foster Yoga take no responsibility for any injuries sustained by participation in yoga and related activities.
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Class Cancellation.
For Yoga classes: Full refunds or transfers will be provided if you give Alison Foster Yoga at least 36 hours notice either through the booking system if booked online or via email to alisonfosteryoga@gmail.com. This gives time to contact other people on the waiting list. If it is possible to fill your space after 36 hrs notice and before 24hrs notice you will receive a transfer offer to another class. If it is not possible to fill your space after 36 hrs notice or it it is less than 24 hrs notice, no refunds or transfers will be given. Refunds or transfers will not be given for cancellations with less than 24 hours notice.
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Workshops, Events and Extended Sessions:
Unless otherwise stated, full refunds or transfers will be provided if clients wish to cancel attendance with at least 30 days notice. If notice of cancellation is at least 7 days before the event, refunds or transfers will be at the discretion of Alison Foster Yoga. Refunds and transfers will not be given for cancellations with less than 7 days notice.
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Class Passes:
Class passes can not be refunded. They are valid from time of first use. A 5 class pass is valid for 60 days from first use. To cancel your place in a particular class Alison Foster Yoga needs at least 36 hours notice either through the booking system if booked online or via email to alisonfosteryoga@gmail.com. This gives time to contact other people on the waiting list. If it is possible to fill your space after 36 hrs notice and before 24hrs notice you will be refunded that particular class pass. If it is not possible to fill your space after 36 hrs notice or if it is less than 24 hours notice you will still be required to pay for your session by losing one of the passes. Refunds or transfers will not be given for cancellations with less than 24 hours notice.
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Block booked classes: (subject to availability)
By booking a block of classes you are receiving a discounted price for a confirmed place in a specific class each week for that particular block. If you are unable to make any of the block there is no facility to credit, come to another class or receive a refund. If for any reason I have to cancel or postpone a session I will offer an alternative date or offer a refund for that session. If you change your mind about this investment, you are able to cancel the block booking 48 hours before your first session is due. Refunds or transfers will not be given for cancellations with less than 48 hours notice.
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Private sessions:
Payment is due at the time of booking.
An individual session can be cancelled up to 48 hours beforehand, given in writing via email for a full refund minus administration fees. Alternatively, the session can be transferred to another date. If less than 48 hours’ notice is given, the session is charged and no transfer given.
Payment Plans can not be refunded.
An individual session within the plan can be cancelled up to 48 hours beforehand, given in writing via email to alisonfosteryoga@gmail.com. The session can then be transferred to another date. If less than 48 hours’ notice is given, the session is charged and no transfer given.
On occasion, Alison Foster Yoga can use their discretion and transfer the equivalent amount to another service, this would be on an individual basis.
Security and Entry:
To gain entry, a door code is given upon booking. Do not disclose this code to anyone other than those attending Alison Foster Yoga for the purposes of a booked session. For security reasons, make sure that the door has closed properly behind you.
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Class Time Etiquette: The Shala doors will be open 15 minutes before each class. Please arrive 5-10 minutes before the class starts. This allows you time to settle in, discuss any individual needs, get any notifications and possibly check booking and payment details. Understandably, things happen, and sometimes people are late. You are still welcome to come to class. Please, enter quietly so as not to disturb others.